Below you will find RLR's team of professionals. Click on the links for the individual's complete bio.
Ruth L. Razook, CEO and founder of RLR Management Consulting
Ms. Razook established RLR Management Consulting, Inc. in 1988. RLR is now a nationwide consulting firm focused on providing high quality consulting assistance to financial institutions in the areas of corporate strategy, organizational analysis, operations and project management, information technology and payments. Her 25 years of experience includes senior and executive management positions in information technology and bank management, including data center management, product management, system development and customer service. Ms. Razook is highly sought after by industry groups to speak on a variety of topics affecting change in the banking industry and in Community Banking. (Detail)
Mitch Razook, President and COO
Mr. Razook joined RLR in 2005, after 10 years at Deloitte Consulting LLP, where he was a Partner in the Financial Services Practice, and led the payments practice for the firm nationally. His 25 years of Consulting, Banking, and Information Technology experience also includes senior management positions in bank operations, technology and project management. (Detail)
John Neely, Executive Vice President, Sales and Marketing
Mr. Neely joined RLR in December 2008, after 6 years with McGladrey where he was instrumental in developing their Southern California Risk Management Services Consulting Practice and directing sales of IT Risk Management Services to Community Banks in Southern California. His 30 years of experience includes positions with the California Bankers Association, ALLTEL Information Systems and CheckFree. His Banking career included management positions with American Express, Wells Fargo, and Cal Fed. (Detail)
Cathi Wickham, Senior Vice President
Ms. Wickham has over 25 years of banking experience, and has been with RLR for over 8 years. Prior to joining RLR, Ms. Wickham's banking career included positions of Operations Administrator, Cashier and Operations Manager. Ms. Wickham has extensive experience managing system conversions and de novo banking. (Detail)
Chris Manning, Director of Information Systems Consulting
Mr. Manning is the Director of Information Systems Consulting for RLR and has over 30 years of experience in the financial industry. He is a member of the Information Systems Audit and Control Association (ISACA) and is a Certified Information Systems Auditor (CISA certification). His experience includes 15 years in IT Management for a $3.5 billion bank and over 10 years as a consultant. (Detail)
Neal Brauner , Associate Consultant
Mr. Brauner, an Associate Consultant of RLR, has over 28 years of broad-based experience in the financial services industry. He has an extensive background in the areas of financial management, strategic planning, product development, marketing, and information technology. (Detail)
Nancy Cook, Associate Consultant
Ms. Cook has over 30 years of experience in senior management for financial institutions. She has led cash management organizations within her banking career and has managed complex internet banking and cash management implementation and conversion projects as well as product development, bank mergers and customer product conversions from a business perspective. (Detail)
Teresa Cooney, Associate Consultant
Ms. Cooney has over 34 years of banking experience, including 19 years as an independent banker and 15 years as an Account Manager for Information Technology companies. (Detail)
Kim Dodge, Associate Consultant
Ms. Dodge has over 25 years of experience in financial institutions. She has a varied background in both banking operations and technology management. She has worked and managed from the Teller line, backroom operations and Mainframe systems processing with strengths in process/procedure development, project management and systems analysis. (Detail)
Toni Dunning, Associate Consultant
Ms. Dunning, has over 20 years of audit and audit related services experience. She has participated with application and systems development teams in a variety of e-commerce, web, client/server, and mainframe developments and implementations. And has managed Information Technology components of SOX 404, completed information systems integrated compliance, operational and financial audits as well as special investigations in both profit and non-profit business sectors. (Detail)
Monica Eppler , Associate Consultant
Ms. Eppler is a seasoned professional in the financial industry with over 25 years of experience. She has worked in California providing services in data and systems integration, information technology, and loan and accounting operations. This includes 6 years as a data and systems integration project manager, 15 years as a loan operations manager, and 4 years as an account supervisor. Employed by both small and large community banks, she holds a wide range of experience in integration management, information systems, and loan operations. (Detail)
Donat Kirsch, Associate Consultant
Mr. Kirsch has over 20 years of experience in banking, project management, information technology and consulting. He has led financial institution consulting engagements throughout California and the Western States in management, technology and compliance. (Detail)
Becky McClellan, Associate Consultant
Ms. McClellan has over 29 years of experience in financial institutions and consulting. She has managed financial institution projects in technology, compliance, operations, and loans. (Detail)
Valerie McCune, Associate Consultant
Ms. McCune has over 20 years of experience in banking operations and project management. She specializes in all aspects of bank operations and has played a key role in several conversion and merger/acquisition projects. (Detail)
Peter Mylonakos , Associate Consultant
Mr. Mylonakos has 20 years IT management and consulting experience, including managing and maintaining Networks of 1000+ nodes. He offers extensive project management experience in major Information Technology projects as well as having conducted and managed numerous IT security implementations. Peter further offers extensive Security audit and analysis experience for major financial institutions and audit implementations based on international standards and frameworks such as COBIT, COSO, HIPAA, FFIEC, PCI, and ISO 27000. (Detail)
Toni Overton, Associate Consultant
Toni Overton, an Associate Consultant of RLR Management Consulting, Inc., has over 25 years in Information Technology. With twelve years in a Senior Management role providing oversight of Information Technology within a financial institution. She has spent the last three years as a consultant with an emphasis in Information Security. (Detail)
Gail Rickards, Associate Consultant
Ms. Rickards has over 30 years of experience in the financial services industry, in bank management, and as a consultant. (Detail)
Darlene Sessions, Associate Consultant
Ms. Sessions has over 30 years of experience in the financial services industry, in bank management and consulting. She has led numerous financial services consulting engagements in technology, operations, and compliance specialties. (Detail)
Diana Strade , Associate Consultant
Ms.Strade, an Associate Consultant of RLR Managment Consulting, Inc., has over 28 years in the banking industry including bank operations and project management. Her experience includes management of support services for a $2 billion California community bank, and various management positions in a large national bank. (Detail)
Liz Toton, Associate Consultant
Liz Toton, an Associate Consultant of RLR Management Consulting, Inc., has 30 years of experience in the banking industry including Information Technology, Loan Servicing Management, and Internet Banking and including 11 years as an independent banking consultant working with small to large banks. Her wide range of experience includes Project Management, Loan Servicing Management, System Conversion Management and Support, and Database Analysis. (Detail)
Tim Woodward, Associate Consultant
Mr. Woodward has over 35 years of experience as a senior executive in the financial services industry. He has extensive experience in strategic planning, contract negotiations, disaster and contingency planning, customer relationship management and financial management. (Detail)
Brian Van Dyk, Associate Consultant
Mr. Van Dyk has over 20 years of executive management experience in the financial services industry and the technology companies that support them. Mr. Van Dyk has managed a number of systems conversion and acquisition engagements for RLR. His experience in the financial services industry includes relationship management and the management of core data and item processing operations for over 120 community banks ranging from de novo to over $6 billion in assets. (Detail)