Below you will find RLR's team of professionals. Click on the links for the individual's complete bio.
Ruth L. Razook, CEO and founder of RLR Management Consulting
Ms. Razook established RLR Management Consulting, Inc. in 1988. RLR is now a nationwide consulting firm focused on providing high quality consulting assistance to financial institutions in the areas of corporate strategy, organizational analysis, operations and project management, information technology and payments. Her 25 years of experience includes senior and executive management positions in information technology and bank management, including data center management, product management, system development and customer service. Ms. Razook is highly sought after by industry groups to speak on a variety of topics affecting change in the banking industry and in Community Banking. (Detail)
Mitch Razook, President and COO
Mr. Razook joined RLR in 2005, after 10 years at Deloitte Consulting LLP, where he was a Partner in the Financial Services Practice, and led the payments practice for the firm nationally. His 25 years of Consulting, Banking, and Information Technology experience also includes senior management positions in bank operations, technology and project management. (Detail)
John Neely, Executive Vice President, Sales and Marketing
Mr. Neely joined RLR in December 2008, after 6 years with McGladrey where he was instrumental in developing their Southern California Risk Management Services Consulting Practice and directing sales of IT Risk Management Services to Community Banks in Southern California. His 30 years of experience includes positions with the California Bankers Association, ALLTEL Information Systems and CheckFree. His Banking career included management positions with American Express, Wells Fargo, and Cal Fed. (Detail)
Cathi Wickham, Senior Vice President
Ms. Wickham has over 25 years of banking experience, and has been with RLR for over 8 years. Prior to joining RLR, Ms. Wickham's banking career included positions of Operations Administrator, Cashier and Operations Manager. Ms. Wickham has extensive experience managing system conversions and de novo banking. (Detail)
Chris Manning, Director of Information Systems Consulting
Mr. Manning is the Director of Information Systems Consulting for RLR and has over 30 years of experience in the financial industry. He is a member of the Information Systems Audit and Control Association (ISACA) and is a Certified Information Systems Auditor (CISA certification). His experience includes 15 years in IT Management for a $3.5 billion bank and over 10 years as a consultant. (Detail)
Richard Aubrey , Associate Consultant
Mr. Aubrey has an extensive background in the areas of financial and treasury management, mergers & acqusitions, asset/liability management, and strategic planning. He served as SVP/Treasurer for a $65 billion international commercial bank. Recently, he was SVP/Corporate Development and Senior Mergers & Acquisitions Analyst. From 1986 to 1993, he served as Treasurer and Controller of a $1.1 billion commercial bank. He received his CPA in Montana while controller and treasurer of a 16 bank holding company. (Detail)
Nancy Cook, Associate Consultant
Ms. Cook has over 30 years of experience in senior management for financial institutions. She has led cash management organizations within her banking career and has managed complex internet banking and cash management implementation and conversion projects as well as product development, bank mergers and customer product conversions from a business perspective. (Detail)
Monica Eppler, Associate Consultant
Monica Eppler, an Associate Consultant of RLR Consultant Management, Inc. is a seasoned professional in the financial industry with over 25 years of experience. She has worked in California in data and systems integration, information technology, loan and accounting operations. This includes 6 years as a data and systems integration project manager, 15 years as a loan operations manager and 4 years as an accounting supervisor. Employed by both small and large community banks, she has held a wide range of experience in accounting and loan operations, information systems, and project management.(Detail)
Philip Griffin , Associate Consultant
Mr. Griffin joined RLR in 2009, after 3 years with Community Bancorp where he was Chief Information Officer (CIO) for the multi-bank holding company. Prior to Community Bancorp, he held CIO positions with Pentech Financial and Heritage Commerce Corp, both in Silicon Valley. He brings 20 years of IT and bank management experience to RLR from the California and Nevada markets. (Detail)
Becky McClellan, Associate Consultant
Ms. McClellan has over 29 years of experience in financial institutions and consulting. She has managed financial institution projects in technology, compliance, operations, and loans. (Detail)
Valerie McCune, Associate Consultant
Ms. McCune has over 20 years of experience in banking operations and project management. She specializes in all aspects of bank operations and has played a key role in several conversion and merger/acquisition projects. (Detail)
Dan McGregor , Associate Consultant
Dan McGregor, an Associate Consultant of RLR Management Consulting, Inc., has more than 23 years commercial banking experience, all of which have been devoted to the credit function. Mr. McGregor began his banking career as a commercial loan officer at Union Bank where he completed a three-year formal credit-training program. Most recently, he served as Regional Senior Vice President of a $1.1 billion asset independent bank based in Orange County. (Detail)
Toni Overton, Associate Consultant
Toni Overton, an Associate Consultant of RLR Management Consulting, Inc., has over 25 years in Information Technology. With twelve years in a Senior Management role providing oversight of Information Technology within a financial institution. She has spent the last three years as a consultant with an emphasis in Information Security. (Detail)
Gail Rickards, Associate Consultant
Ms. Rickards has over 30 years of experience in the financial services industry, in bank management, and as a consultant. (Detail)
Darlene Sessions, Associate Consultant
Ms. Sessions has over 30 years of experience in the financial services industry, in bank management and consulting. She has led numerous financial services consulting engagements in technology, operations, and compliance specialties. (Detail)
Diana Strade, Associate Consultant
Ms. Strade, an Associate Consultant of RLR Management Consulting, Inc., has over 30 years in the banking industry including bank operations and project management. Her experience includes management of support services for a $2 billion California community bank, and various management positions in a large national bank. She has expertise in retail branch banking, training, and compliance programs with strengths in process/procedure development, internal controls, and operational efficiency.(Detail)
Liz Toton, Associate Consultant
Liz Toton, an Associate Consultant of RLR Management Consulting, Inc., has over 30 years of banking experience in Loan Servicing Management, Information Technology and Internet Banking, which includes 13 years as an independent banking consultant working with small to large banks. Her wide range of experience includes Loan Servicing Management, Project Management, System Conversion Management and Support and Database Analysis. Ms. Toton has a high degree of technical understanding and expertise in all areas of systems including Banking Applications and Desktop Software, most specifically with the ITI banking system and Microsoft software products.(Detail)
Brian Van Dyk, Associate Consultant
Mr. Van Dyk has over 20 years of executive management experience in the financial services industry and the technology companies that support them. Mr. Van Dyk has managed a number of systems conversion and acquisition engagements for RLR. His experience in the financial services industry includes relationship management and the management of core data and item processing operations for over 120 community banks ranging from de novo to over $6 billion in assets. (Detail)